The use of Instant Messaging (IM) is growing in business as a preferred means of communications. Delivering the best of both worlds – email and phone-based communications - IM provides a cost effective means to electronically communicate both synchronously and instantaneously.

Implementing a unified communications solution can change all this and add great value to any organisation. Enterprises do have actionable steps available to greatly reduce the quantified pain, frustration and incremental expenses found in this research survey.

CISCO gives an overview of a solution that gives your company the infrastructure it needs to support immediate communication anywhere, at any time— with the security, reliability, and cost effectiveness that small and medium sized businesses (SMBs) need.

Silver Peak NX Series appliances seamlessly fit into any enterprise network, reducing IT costs and enhancing enterprise-wide data security and compliance by enabling the centralization of branch office servers and storage.